Getting Help with Canvas
LSIT is happy to assist with Canvas questions and offer Zoom consultations to discuss your Canvas course. For questions or to schedule a consult, please email help@collaborate.ucsb.edu with a proposed time if asking for a consult (M - F, 10am - 4pm) and quick summary of what you would like to accomplish.
Canvas also provides 24/7 instructor support and can be reached via:
- Phone at 866-325-1488
- Chat via Canvas’ Live Chat Agent
- Create a Canvas support ticket from the Canvas Help tab
Canvas Exploration Sites (“Sandboxes”)
Instructors who have taught in the last year already have Canvas site for exploration and experiment that is not tied to a particular course. (This is known as a “sandbox.”) To access your sandbox, log in to https://www.canvas.ucsb.edu/. If you do not have a sandbox and would like one please email help@collaborate.ucsb.edu.
Documentation and Trainings
UCSB Canvas Training Course: You can join the UCSB Training Course in Canvas by opening and logging to the following link and then click the option to "Enroll in Course": UCSB Canvas Training Course.
Guides: Canvas has many guides for using the various features within Canvas, see Canvas Community Guides.
UCSB Guides: Specific guides for using Canvas at UCSB, UCSB Canvas Guides.
Training Videos & Thematic Trainings: Canvas training videos and thematic courses can be found in the Instructure Training Services Portal by logging in with your UCSBnetID and password.
Canvas Training Recordings
Introductory
Fundamentals
Communication, Notifications, and Discussions training
Setting up course organization and navigation with Home Page and Modules training
Beyond the Basics
Creatting Content With the RCE (Rich Content Editor)
Upcoming Canvas Trainings
Monday, Feb 13, 11am-12:30pm - Groupwork and Collaboration - RSVP
Tuesday, Feb 21, 12pm-1:30pm - Course Design Considerations - RSVP
Thursday, Feb 22, 12pm-1:30pm - Content Creation - RSVP
Wednesday, Mar 1, 11am-12:30pm - Canvas + Google - RSVP
Friday, Mar 3, 10am-11:30am - Creating New Quizzes - RSVP
Monday, Mar 14, 1pm-2:30pm - Grading and Feedback - RSVP
Wednesday, Mar 22, 10am-11:15am - Canvas Basics - RSVP
Monday, Mar 27, 9am-10:30am Course Flow with Modules - RSVP
Monday, Mar 27, 12pm-1:15pm - Canvas Basics - RSVP
Tuesday, Mar 28, 1pm-2:30pm Canvas Assignments - RSVP
Wednesday, Mar 29, 9am-10:30am Creating Classic Quizzes - RSVP
Thursday, Mar 30, 11am-12:30pm Grading and Feedback - RSVP
Thursday, Apr 20, 11am-12:30pm Data for Instructors (Advanced) - RSVP
Wednesday, May 3, 1pm-2:30pm Accessibility (Advanced) - RSVP
Friday, May 19, 9am-10:30am Creating MasteryPaths (Advanced) - RSVP