Getting Help with Canvas
LSIT is happy to assist with Canvas questions and offer Zoom consultations to discuss your Canvas course. For questions or to schedule a consult, please email help@collaborate.ucsb.edu with a proposed time if asking for a consult (M - F, 10am - 4pm) and quick summary of what you would like to accomplish.
Canvas also provides 24/7 instructor support and can be reached via:
- Phone at 866-325-1488
- Chat via Canvas’ Live Chat Agent
- Create a Canvas support ticket from the Canvas Help tab
Canvas Exploration Sites (“Sandboxes”)
Instructors who have taught in the last year already have Canvas site for exploration and experiment that is not tied to a particular course. (This is known as a “sandbox.”) To access your sandbox, log in to https://www.canvas.ucsb.edu/. If you do not have a sandbox and would like one please email help@collaborate.ucsb.edu.
Documentation and Trainings
UCSB Canvas Training Course: You can join the UCSB Training Course in Canvas by opening and logging to the following link and then click the option to "Enroll in Course": UCSB Canvas Training Course.
Guides: Canvas has many guides for using the various features within Canvas, see Canvas Community Guides.
UCSB Guides: Specific guides for using Canvas at UCSB, UCSB Canvas Guides.
Training Videos & Thematic Trainings: Canvas training videos and thematic courses can be found in the Instructure Training Services Portal by logging in with your UCSBnetID and password.
Canvas Training Recordings
Introductory
The Student Experience using Canvas
Fundamentals
Communication, Notifications, and Discussions training
Setting up course organization and navigation with Home Page and Modules training
Beyond the Basics
Creating Content With the RCE (Rich Content Editor)
Mastery Paths (Creating course options based on student performance and choice)
Upcoming Canvas Training Sessions
