Getting Help with Canvas
LSIT is happy to assist with Canvas questions and offer Zoom consultations to discuss your Canvas course. For questions or to schedule a consult, please email help@collaborate.ucsb.edu with a proposed time if asking for a consult (M - F, 10am - 4pm) and quick summary of what you would like to accomplish.
Canvas also provides 24/7 instructor support and can be reached via:
- Phone at 866-325-1488
- Chat via Canvas’ Live Chat Agent
- Create a Canvas support ticket from the Canvas Help tab
Canvas Exploration Sites (“Sandboxes”)
Instructors who have taught in the last year already have Canvas site for exploration and experiment that is not tied to a particular course. (This is known as a “sandbox.”) To access your sandbox, log in to https://www.canvas.ucsb.edu/. If you do not have a sandbox and would like one please email help@collaborate.ucsb.edu.
Documentation and Trainings
UCSB Canvas Training Course: You can join the UCSB Training Course in Canvas by opening and logging to the following link and then click the option to "Enroll in Course": UCSB Canvas Training Course.
Guides: Canvas has many guides for using the various features within Canvas, see Canvas Community Guides.
UCSB Guides: Specific guides for using Canvas at UCSB, UCSB Canvas Guides.
Training Videos & Thematic Trainings: Canvas training videos and thematic courses can be found in the Instructure Training Services Portal by logging in with your UCSBnetID and password.
Canvas Training Recordings
Introductory
The Student Experience using Canvas
Fundamentals
Communication, Notifications, and Discussions training
Setting up course organization and navigation with Home Page and Modules training
Beyond the Basics
Creating Content With the RCE (Rich Content Editor)
Mastery Paths (Creating course options based on student performance and choice)
Getting Started with Canvas Badges
Upcoming Canvas Trainings
Wednesday, August 16, 9am-10:30am Canvas + Google (Advanced) - RSVP
Tuesday, August 22, 1pm-2:30pm Creating New Quizzes - RSVP
Thursday, August 24, 11am-12:30pm Grading and Feedback - RSVP
Tuesday, September 5, 11am-12pm [Introductory] Canvas Basics - RSVP
Tuesday, September 5, 1pm-2:30pm Canvas for Different Delivery Modalities (Advanced) - RSVP
Wednesday, September 6, 3pm-3:30pm Try This On: Time-Saving Templates - RSVP
Thursday, September 7, 10am-11am [Introductory] Canvas Basics - RSVP
Friday, September 8, 10am-10:30am Maximizing Modules: Making the most of the Canvas content flow - RSVP
Friday, September 8, 11am-12:30pm Course Design Considerations - RSVP
Tuesday, September 12, 1pm-2pm [Introductory] Canvas Basics - RSVP
Wednesday, September 13, 9am-10:30am Group Work and Collaboration - RSVP
Wednesday, September 13, 3pm-3:30pm Maximizing Modules: Making the most of the Canvas content flow - RSVP
Thursday, September 14, 10am-11am [Introductory] Canvas Basics - RSVP
Friday, September 15, 10am-10:30am Try This On: Time-Saving Templates - RSVP
Friday, September 15, 11am-12pm Opening Canvas - RSVP
Tuesday, September 19, 11am-12pm [Introductory] Canvas Basics - RSVP
Tuesday, September 19, 1pm-2:30pm Creating Classic Quizzes - RSVP
Wednesday, September 20, 11am-12pm [Introductory] Canvas TA Workshop - RSVP
Wednesday, September 20, 3pm-3:30pm Try This On: Time-Saving Templates - RSVP
Thursday, September 21, 10am-11am [Introductory] Canvas Basics - RSVP
Friday, September 22, 10am-10:30am Hi there! Reaching your students in Canvas - RSVP
Friday, September 22, 11am-12:30pm Course Flow with Modules - RSVP
Monday, September 25, 10am-11:30am Canvas Assignments - RSVP
Tuesday, September 26, 11am-12pm [Introductory] Canvas Basics - RSVP
Tuesday, September 26, 1pm-2:30pm Grading and Feedback - RSVP
Wednesday, September 27, 11am-12:30pm [Introductory] Canvas TA Workshop - RSVP
Wednesday, September 27, 3pm-3:30pm Hi there! Reaching your students in Canvas - RSVP
Wednesday, October 4, 3pm-3:30pm Maximizing Modules: Making the most of the Canvas content flow - RSVP
Wednesday, October 11, 11am-12pm [Introductory] Grading and Assessments - RSVP
Friday, October 20, 10am-10:30am Hi there! Reaching your students in Canvas - RSVP
Tuesday, October 24, 11am-12pm [Introductory] Grading and Assessments - RSVP
Wednesday, November 3, 10am-10:30am Rubrics in Canvas - Embedding and using assignment rubrics - RSVP
Wednesday, November 8, 11am-12pm [Introductory] Grading and Assessments - RSVP
Wednesday, November 8, 3pm-3:30pm Maximizing Modules: Making the most of the Canvas content flow - RSVP
Tuesday, November 14, 11am-12pm [Introductory] Grading and Assessments - RSVP
Wednesday, November 29, 3pm-3:30pm Rubrics in Canvas - Embedding and using assignment rubrics - RSVP
Thursday, November 30, 12pm-1pm [Introductory] Canvas Basics - RSVP
Wednesday, December 6, 11am-12pm [Introductory] Canvas Basics - RSVP
Friday, December 8, 10am-10:30pm Try This On: Time-Saving Templates - RSVP